Super-flexible bump in and bump out terms
It is up to the event organiser to ensure that external catering is allowed on the premises where they choose to book their event.
Please ask your venue if they require permission slips, public liability or other details and documentation in order for us to fulfil our services on premises.
Our Carts are specifically built to be able to reach in hard to get venues such as venues with no stairs, boats and back yards with narrow side ways - Its one of the reasons it sets us apart from our competitors!
Some venues do require bump in/out surcharges if the right information is not provide.
EG - The Botanic Gardens will incur a $150 surcharge if the organiser has not liaised with park rangers for access.
Booking Procedures:
A 50% Deposit is required if your booking is within a 6 months timeframe made from enquiry.
If your event is within 2 weeks of enquiry, full payment will be required.
Bookings beyond 6 months, we will make contact on whether you would like to go ahead with the booking and send you a deposit form at the 6 month mark.
General cancellations:
If you choose to cancel your booking from the time the deposit has been made until 7 days before the event, you'll get 50% of your deposit back.
If cancelled within 7 days of the event, your full 50% deposit is non refundable.
If you cancel within 7 days and you have paid the amount in full, you'll receive 50% of your full amount paid back.
Wet Weather:
It is up to the event organiser to arrange for wet weather alternative for suitable covered service.
Our Carts CANNOT get wet due to power source & staff protection.
If a Wet weather alternative is not arranged/provided at time of arrival and your event is rained out, you will not be entitled to a refund or credit.
Corporate & Activation Clients:
Negotiated conditions
The Little Gelato Cart
Want to chat? Call or SMS us on 0498 656 088
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